Privacy Policy

Who we are

Idle Guilds is an independent online game built by a solo developer. Idle Guilds is the data controller for the personal data described in this policy and is established in the Netherlands. For anything in this policy — including access, correction or erasure requests — contact hello@idleguilds.com.

Because we are established in the European Union, the EU General Data Protection Regulation applies. If you believe we have handled your data improperly you can complain to us directly at the address above, and you have the right to lodge a complaint with a supervisory authority — in our case the Dutch Autoriteit Persoonsgegevens.

What we collect

Why we use waitlist data

We use confirmed waitlist data to operate the Closed Alpha list, send requested confirmation and management messages, understand broad testing interests, contact selected testers, prevent abuse, and reconcile invitations. Joining the waitlist does not guarantee access or create a queue position.

Development news is separate and optional. Its checkbox is unchecked by default, and the preference becomes active only after you confirm your email. You can withdraw that preference from your secure waitlist management link at any time without leaving the waitlist.

Email and abuse-verification providers

Resend processes transactional waitlist email and, only when you have explicitly opted in and confirmed, our development-updates contact list. PostgreSQL remains our record of your consent; Resend is used only to deliver and project that preference. Cloudflare Turnstile processes technical request information, which may include your IP address, to distinguish legitimate requests from abuse.

Waitlist retention

While a transactional waitlist email is queued, its link credential is encrypted at rest with a dedicated server key and is removed from the delivery record after provider acceptance or terminal failure. Raw link credentials are never stored.

What we don't do

Deleting your data

A confirmed waitlist member can use the secure management link to leave the waitlist and delete waitlist data. Sending stops immediately, and optional profile, Discord, referral, note, and attribution data are removed immediately. If the Resend waitlist-topic update is temporarily unavailable, only the minimum email/contact cleanup record is held in a non-sending deletion-pending state while we retry; the local record is deleted as soon as that cleanup is verified. A delay approaching 30 days is escalated as a privacy incident rather than hiding possible provider residue by deleting the local cleanup record. Provider cleanup removes the waitlist-topic preference, not the Resend contact itself; that contact record may remain, and any unrelated email preferences are unchanged. Leaving the waitlist does not revoke a separately granted game account or Alpha invitation.

You can request erasure of your account at any time by emailing hello@idleguilds.com from the account's email address. Erasure removes your email, display name, and provider linkage, revokes all sessions, and destroys stored credentials.

Two things persist after erasure, and we want to be upfront about them: pseudonymous economy ledger entries are retained to protect the shared game economy against fraud (they no longer link to your identity), and erased records disappear from backups as the short rolling backup window expires rather than through targeted deletion.

Changes

As the game moves from closed alpha toward wider release this policy will grow more formal. Material changes will be announced on Discord before they take effect.